Privacy Policy

Information We Collect

3DbyJD LLC and its affiliates collect and use your personal data, such as your name, email address, and your shipping address, to provide our 3D modeling and printing services. We use the information you provide specifically for your requested projects and to ensure the successful delivery of your orders.

We also use your information to communicate with you about your projects and our services. You can indicate and change your preferences for receiving such communications from us at any time. Additionally, we may use your personal data for internal purposes, including website administration, service improvements, and legal compliance.

How We Protect Your Data

Your personal data is collected and treated with strict confidentiality, following best practices such as firewall user access controls and secure socket layer (SSL) technology. Access to your data is restricted to a limited number of administrators. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We retain your personal data for the purposes described in this policy only as long as necessary to fulfill your projects and provide services. If you no longer want us to use your information, you may contact us to request its deletion. We will retain data as needed to comply with legal obligations, resolve disputes, and enforce agreements.

Information You Make Available

You may choose to share certain details about yourself, such as your avatar, name, short bio, or username, on our website’s online community. We are not responsible for any personal data you choose to share publicly, as it can be read, collected, or used by others in ways beyond our control.

Information We Share

We do not sell, rent, or license your personal data to third parties. However, we may share your personal data with service providers (e.g., delivery partners, payment processors) to enable them to assist us in providing services to you. These service providers are required to protect your personal data and use it only for authorized purposes.

3DbyJD operates within the United States and works with service providers globally. By using our services, you consent to your personal information being transferred internationally as necessary.

Communications From 3DbyJD

You may occasionally receive emails and other communications from us regarding your projects and our services. These communications include essential updates such as order confirmations and policy changes. You cannot opt out of these essential communications unless you cease using our services.

Your Financial Information

We do not directly collect financial information. Instead, third-party payment processors handle this information. Occasionally, we may request limited financial information from these processors to resolve transactions, identify potential fraud, or manage our business. We use best practices to safeguard such information.

Transfer of Assets In the event of a merger, acquisition, bankruptcy, or sale of assets, user information may be transferred as part of the business transaction. You acknowledge that such transfers may occur and that the new entity may continue to use your personal data per this privacy policy.

Access and Disclosure

We reserve the right to access, read, preserve, and disclose any information we reasonably believe is necessary to:

  • Comply with laws, regulations, legal processes, or governmental requests.

  • Enforce our Terms and Conditions.

  • Detect, prevent, or address fraud, security, or technical issues.

  • Respond to user support requests.

  • Protect our rights, property, or safety, as well as those of users and the public.

This includes sharing information with other organizations for fraud prevention and security purposes.

Legal Requests and Government Disclosure

We require valid legal processes, such as subpoenas or court orders, for disclosure of user data. When legally allowed, we notify users of such requests, providing them an opportunity to object or take appropriate actions. Exceptions may include emergencies or legal prohibitions on disclosure.

Information We Collect by Automated Means

We collect certain information automatically when you visit our website, such as the pages you access and the duration of your visit. This helps us tailor our website to better suit our visitors. We collect this information through cookies, Google Analytics, and IP addresses.

Cookies are small text files placed on your device to improve your browsing experience. You can adjust your browser settings to reject cookies, but some website features may not function without them.

Google Analytics helps us analyze site usage, such as page views and user activity. Information collected via cookies (e.g., IP address) is stored on Google servers in the United States. You can opt out of Google Analytics by adjusting your browser settings.

Other Websites

Our website may include links to other websites. These sites may have their own privacy policies, and we encourage you to review them if you visit any linked sites.

Contact Us

If you have concerns about our use of your personal data, please contact us at 3DbyJD@gmail.com. We will make reasonable efforts to address your concerns.

Changes to the Privacy Policy

We reserve the right to update this privacy policy. Changes will be posted on our website, and we may notify you of significant updates via email or service notifications. Continued use of our services after updates constitutes your acceptance of the revised policy.

If your personal data is shared with third parties, we will notify you and provide options to prevent such sharing where applicable.